Privacy made
clear and simple.

The information we receive depends on how you interact with us. It may include:

• Contact details: name, phone number, email address and preferred way to contact you.
• Project details: service type, site address, measurements, material preferences, budget or timeline information.
• Files you provide: photographs, videos, drawings, plans or reference images connected with your project.
• Communication records: messages, quotation discussions, appointment details and service-related correspondence.
• Transaction information: payment status, invoice details and records necessary for accounting or service administration.
• Basic technical data: browser, device, IP address, referring page and website usage data where collected by hosting or analytics tools.

Please avoid sending sensitive personal information that is not necessary for your project or service request.

We may use information reasonably necessary to manage your relationship with us and operate our website and services.

• Respond to enquiries and provide requested information about our services.
• Understand your requirements, schedule site visits, take measurements and prepare quotations.
• Coordinate material sourcing, fabrication, installation, maintenance and after-service communication.
• Maintain project, invoice, payment and business records where reasonably required.
• Improve website usability, diagnose technical problems, prevent misuse and maintain security.
• Comply with applicable legal, regulatory, accounting or lawful government requirements.

We do not sell or rent your enquiry information. Limited information may be shared only when reasonably necessary with:

Our website may use essential browser storage, cookies or similar technologies needed for functionality, security, performance and user experience. Hosting or analytics providers may also collect basic technical and usage information.

You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect how some website features work. We do not use this policy to claim technologies that are not actually installed; the exact tools may change as the website is maintained.

We retain information only for as long as it is reasonably needed for the purpose for which it was collected, including enquiry follow-up, quotation validity, project delivery, warranty or maintenance support, accounting, dispute resolution and legal obligations.

Retention periods may differ depending on the type of record. When information is no longer reasonably required, we may delete it, anonymise it or securely archive it where deletion is not immediately practical.

We use reasonable administrative and technical precautions appropriate to the nature of the information we handle. These may include limiting access, using reputable service providers, keeping systems updated and protecting business records from unauthorised access or misuse.

No website, internet transmission or electronic storage method can be guaranteed to be completely secure. Please share project information through sensible channels and contact us promptly if you believe information sent to us has been misused.

Subject to applicable law and our legitimate record-keeping needs, you may contact us to:

• Ask what contact or project information we hold about you.
• Request correction of inaccurate or incomplete details.
• Ask us to stop non-essential promotional communication.
• Request deletion where the information is no longer required and no legal reason requires retention.

We may need to verify your identity or request before acting, particularly where project, payment or contractual records are involved.

The website may link to or use services operated by third parties, such as WhatsApp, telephone providers, map services, social media platforms, hosting providers or external websites. Their privacy practices are governed by their own policies, not this policy.

Opening a third-party link may allow that provider to collect information according to its terms. Please review the relevant third-party privacy information before sharing personal details.

Our website and fabrication services are intended for adults and business or household project enquiries. We do not knowingly seek personal information from children. A parent or guardian who believes a child has provided information may contact us so the matter can be reviewed.

We may update this Privacy Policy when our website, services, technology or legal requirements change. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through an appropriate website notice.

For a privacy question, correction request or concern about information shared with Radha Krishna Enterprise, contact us and clearly mention that your request relates to privacy.

• Phone: 87773 17302
• WhatsApp: Send a privacy-related message
• Address: Kalua Joka, Kajir Chak, Kolkata 700104, West Bengal, India.